Customer Service

Our customer service representatives are part of the Elementis team that connects you to the rest of our organization.

Developing long term, mutually advantageous relationships with our customers is vital to our business. To meet, and surpass customer expectations, we constantly strive to provide the highest possible service, from order placement through to final delivery - on time, complete and at a consistently high quality level.

Commitment to quality

Our expertise in chromium chemical manufacturing stretches back 80 years. During that time our customer service, products and processes have continually evolved and improved to their current standard. We have been, and will continue to be, committed to continuous improvement.

Technical support

Elementis Chromium provides technical support and training in the handling, transportation and safe disposal of our products around the world. Where appropriate, we also offer technical expertise to enhance customer products and improve their business position.

Product stewardship

We work with customers, trade associations, regulators and contractors, to promote good practice in the use of our products.